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Go-to-Market

Sales, Marketing & Customer Success

Align marketing, sales and customer success to secure growth: from acquisition to retention.

Motho works on the frictions and levers that cause value loss: conversion, handover, adoption, churn, expansion.

Frequent use cases


  • Irregular pipeline, long cycles, low conversion
  • Positioning / messages that are not differentiated
  • Fragile forecasting, insufficient CRM hygiene
  • Friction marketing → sales → delivery/CS (promises, expectations, scope)
  • Weak onboarding/adoption, too high churn, stressful renewals
  • Unstructured expansion (upsell/cross-sell)

What Motho does


  • Clarify ICP, value proposition and messages (usable by teams)

  • Structure the sales process (stages, criteria, quality of opportunities)

  • Improve conversion: discovery, demo, offers, follow-up, objections

  • Establish a pipeline/forecast management cadence (useful, not cosmetic)

  • Secure the handover from sales to delivery/CS (scope, expectations, risks)

  • Strengthen CS: onboarding, adoption, QBR, renewals, expansion

  • Implement simple management: funnel, cohorts, churn, NRR, activation

Possible deliverables


  • End-to-end GTM diagnostic + prioritised action plan

  • Pitch deck / one-pager / discovery & demo scripts + objections playbook

  • Email sequences (prospecting / nurturing / expansion)

  • Pipeline & forecast model + rituals (deal/pipeline reviews)

  • CS Playbooks: onboarding checklist, QBR template, renewals/expansion

  • GTM dashboard (essential KPIs + definitions + rhythm)